Primary Health Network Case Study
AI Governance and Policy
The engagement aligned the PHN’s existing governance artefacts with ISO 42001, extended its data governance approach to incorporate AI governance, and developed an AI Policy tailored to the organisation’s operating context.
Evinact’s earlier AI Readiness Assessment identified that the PHN needed stronger governance guardrails before progressing to the full-scale implementation and use of AI. The assessment established a clear basis for strengthening accountability, policy and oversight across the AI lifecycle.
Evinact reviewed and updated the PHN’s governance artefacts against ISO 42001 requirements, tailoring the approach to the organisation’s operating context and applicable regulatory obligations. The work extended existing data governance roles and responsibilities to address AI development and use, and included the review or development of the following artefacts:
- Data and AI Governance Framework
- AI Policy
- Data and Information Security Policy
- Terms of Reference for the Data Governance Council.
The engagement established clearer accountability for AI governance and increased organisational confidence to explore and implement AI use cases within defined guardrails. It also strengthened the PHN’s ability to identify, manage and mitigate risks associated with AI development and use.
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