Information Management Framework

Private Sector case study

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Evinact was engaged to develop an information management framework with the associated governance structures, processes and models to improve the management of unstructured information globally.

The context

Rio Tinto are a leading global organisation in the mining and metals sector who have been operating across Australia for more than 100 years. They place high importance on creating value for their shareholders by meeting customer needs through their world class assets.

Rio Tinto experienced several mergers and acquisitions, and the continuing growth of the group meant that managing information across various product groups and business units was becoming increasingly challenging. Previous approaches to expand processes involved significant investment in technology, but the value of strong Information Management (IM) foundation was yet to be realised.   ​

Evinact was engaged to develop an IM framework with the associated governance structures, processes and models to improve the management of the organisation’s unstructured information – and ultimately to enable the organisation to extract value from its information in support of business drivers and goals.​

The method

Evinact undertook workshops and interviews to identify key IM requirements and priorities for Rio Tinto. This involved interviewing business stakeholders from varying levels across the company to understand the current state and identify future opportunities.  ​Based on the output of these interactions, Evinact worked with the Rio Tinto to develop an approach to IM and define a clear program definition that could be carried forward into capability development and delivery.  ​

Evinact developed an IM framework and roadmap for the group, providing expert IM advice and support to each program workstream and supported business function.​ The key elements of the IM framework,  included approaches to information discovery, retrieval, access and utilisation – as well as a set of collaboration processes and initiatives.  ​

The impact

By strengthening information management practices across the organisation, Evinact helped establish the foundations for more effective management of information throughout the asset lifecycle. This improved the organisation’s ability to make informed operational and strategic decisions, meet regulatory obligations, reduce business risk and extract greater value from information to support safe, efficient and sustainable operations.

This engagement was originally completed as GWI.

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