Centralising ICT Procurement for a Leading Australian University

Higher Education case study

ict procurement higher education

Evinact supported a major Australian university to transition to a modern, centralised ICT procurement model that enables strategic ICT investment.

The context

A major Australian university was seeking to modernise its approach to procuring End User Computing (EUC) devices and services after it was revealed that the existing panel arrangement was no longer meeting their strategic needs for ICT procurement, investment and asset management.

The university required a centralised procurement model to deliver greater efficiency, transparency, and alignment with its broader strategic goals.

With deep experience in both the higher education sector and ICT procurement best practice, they engaged Evinact to support this transition.

The method

Evinact began with a thorough review of the University’s current procurement and asset management policies and procedures, and facilitated several stakeholder engagement sessions to understand the challenges faced by the university.

Evinact developed a comprehensive set of ICT procurement principles, working closely with stakeholders to ensure the proposed strategy is both practical and aligned with the institution’s broader asset management goals.

Evinact also delivered a set of EUC management principles and a communication guide to support change management across the University. This guide outlined key messages and a transition plan for staff and divisions.

The impact

With Evinact’s support, the university successfully transitioned from a fragmented procurement model to a centralised approach. This transition resulted in robust policies and procedures that were closely aligned with strategic documentation, as well as a clear and defensible method for prioritising asset refreshes within budget constraints.

The shift to a biannual procurement cycle helped manage existing demand more effectively, while targeted communications ensured stakeholder buy-in and a smooth change process.

Ultimately, the new procurement principles and processes enabled the University to realise the benefits of centralisation, including improved efficiency, better asset management, and a more strategic approach to ICT investment.

Ready to transform your ICT procurement?

Evinact specialises in guiding institutions through complex change, from strategy development to stakeholder engagement and implementation. Contact us to discover how our tailored solutions can help your organisation achieve greater efficiency, transparency, and strategic alignment in ICT procurement.

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Jon O’Brien

Partner

Jon is a strategic and technically savvy executive with more than 20 years of experience in the information, communications and technology industry – with a proven track record for operating at scale and developing large complex initiatives.

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